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Terms of Use/Shipping/Returns

Terms and Conditions

Shipping and Returns

Shipping quotations are valid in Canada and US for ground transportation via Canada Post, USPS or Fedex Ground.  Upgraded delivery including Expresspost or Overnight Courier are available on request.  International shipping via standard surface transportation.

All items can be returned or exchanged subject to the following conditions:

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase, as long as the product has not been used (except to try for sizing) or altered. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. YOU MUST CONTACT StevensReferee.com FOR A RETURN AUTHORIZATION NUMBER BEFORE RETURNING ANY PRODUCTS.  SHIPMENTS ARRIVING WITHOUT A RETURN AUTHORIZATION NUMBER WILL BE REFUSED.  TO OBTAIN A RETURN AUTHORIZATION NUMBER PLEASE CONTACT US AT Stevensrefereesales@GMAIL.COM. Customers are responsible for all shipping charges to return or exchange products.  All international returns must be sent with customs/duty charges prepaid.  We will not accept "payment due" shipments.
Copyright and Trademark Notice           
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2015 ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
 

 
Credit Cards           
We accept the following credit cards: Visa, MasterCard, and PayPal. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
 

 
Links           
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
 

 
Money Orders & Certified Cheques           
We accept money orders or certified cheques in Canadian Dollars only. Orders are processed upon receipt of a money order or certified cheque. We cannot guarantee the availability of a product by the time funds clear or payment is received.
 

 
Multiple Product Orders           
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
 

 
Order Acceptance Policy           
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
 

 
Other Conditions           
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether StevensReferee.com signs them or not. We reserve the right to make changes to this site and these conditions at any time.
 

 
Out-of-Stock Products           
We will ship your product as it becomes available. Usually, products ship the next day.   However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
 

 
Privacy           
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the StevensReferee.com site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

 

 
Privacy on Other Web Sites           
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. StevensReferee.com is not responsible for the actions of third parties.
 

 
Returns           
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase, as long as the product has not been used (except to try for sizing) or altered. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. YOU MUST CONTACT StevensReferee.com FOR A RETURN AUTHORIZATION NUMBER BEFORE RETURNING ANY PRODUCTS.  SHIPMENTS ARRIVING WITHOUT A RETURN AUTHORIZATION NUMBER WILL BE REFUSED.  TO OBTAIN A RETURN AUTHORIZATION NUMBER PLEASE CONTACT US AT Stevensrefereesales@GMAIL.COM. Customers are responsible for all shipping charges to return or exchange products.  All international returns must be sent with customs/duty charges prepaid.  We will not accept "payment due" shipments.
 

 
Shipping Policy           
 
SHIPPING Canada & US:
Our domestic  shipping charges are based on the value of your order and your location:
 
Up to $50.00 - $9.95 - $11.95
$50.00 to $250.00 - $9.95 -$12.95
$100.00 to $250.00 - $12.95-1$17.95
Over $250.00 - Free Shipping ($300.00 in remote areas)
 
All quoted shipping prices include shipping to Canadian and US addresses via Fedex Ground, Canada Post Expedited or US Postal Service Expedited Parcel service. This level of service provides the best level of value, speed and tracking. Delivery to most locations is usually 5-7 days.   NOTE:  Very rural or remote areas including Nunavut, Yukon, NWT,  Labrador,  Alaska and Hawaii are subject to surcharges.  We will advise you before shipping.
 
EXPRESS  SHIPPING: Quicker shipping options (overnight or two days) are available and are based on the weight of the shipment and the destination. If you require express shipping, please place your order as usual then contact us at Stevensrefereesales@gmail.com or 1-866-733-7883 to request a quicker shipping quote. We use either Purolator Courier or Priority Courier for overnight or 2 day shipping.
 
INTERNATIONAL SHIPPING: We regularly ship items worldwide.  International customers should order on line, then contact us at Stevensrefereesales@gmail.com or 250-937-9733 to obtain a shipping quote.  All Customers outside of Canada are responsible for any customs/duty charges.
 
 

 
Taxes           
We collect applicable taxes based on your shipping address.
 

 
Typographical Errors           
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price.
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